UPTOWN MEDICAL AESTHETICS POLICIES
If this is your first time visiting our practice, please arrive 10-15 minutes prior to your appointment to allow ample time to complete client intake and consent forms for each of your scheduled procedures.
Client is responsible for the payment of services rendered. Payment is expected at the time of service for all charges towards current visit, as well as previous balances (i.e: late fees, no-show fees). We accept cash, Visa, Master Card, American Express, Discover, and Care Credit. Gratuity for services are never expected, but always appreciated.
We ask that clients please arrive 10-15 minutes early so that we can start your service on time. A late arrival may reduce your appointment time out of respect to the clients scheduled after you. We will make every effort to accommodate your full appointment, but this is not always possible based on our other scheduled appointments.
CANCELLATION/RESCHEDULING POLICY (AS OF JUNE 1, 2019)
The most valuable thing that you can give someone is your time, and we want to be respectful of everyone’s time. In the event you cancel less than 24 hours before your appointment or do not show, you will be charged $50 for any appointments allotted for 15-45 minutes, and $75 for any appointment 1 hour or longer. The fee must be collected before you receive your future services. In the event that you no show more than three times, you will need to pay a $50 deposit in order to schedule any future appointments.
At the time of the consultation, if you wish to schedule your Coolsculpting or Vivive treatment a $500 deposit will be collected in order to reserve your day and time. This deposit will go towards the treatment. The $500 can be transferable to a different service. If cancelled within 24 hours or no show, the deposit is nontransferable or nonrefundable.